Tag Archives: Refunds

Update on Ballad of Best Buy Bonnie

(Refer to previous post regarding a refund problem Best Buy’s Geek Squad) And so the saga comes to a conclusion, a full six weeks after it began. It turns out I was right to an extent. The alleged refund was never … Continue reading

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Best Buy Bonnie – Or The Ballad of Wrong

I’ve learned a few things over the years. As a retail manager I began to understand that the customer is not always right but that doesn’t matter anyway because the customer believe he or she is always right. In the balance, … Continue reading

Posted in Computers, Customer Service, Online Orders, Software, Technology, Uncategorized | Tagged , , , , , , , , | 1 Comment